Conversational AI is rapidly transforming digital banking—but before launching, are you asking the right questions?
In this podcast, the co-chairs of Mobey Forum’s AI Expert Group—Amir Tabakovic and Rupert Rieder— and Vjekoslav Bonic discuss the key insights from their newly published infographic, 10 Must-Answer Questions for Banking Executives to Ask Before Going Live with Customer-Facing Conversational AI Solutions.
Developed through interviews with AI leaders from leading banks and industry experts, the infographic highlights the most important strategic, regulatory, and operational considerations for a successful AI deployment. Topics include AI governance, risk management, human intervention protocols, and responsible data handling.
Infographic available free of charge here.
