- Bangkok Bank offers mobile banking applications designed to meet customer needs and expectations, delivering financial services that fit people’s lives
- Customers’ money moves with them with easy peer-to-peer payments and credit card payment alerts sent directly to their mobile device
- The bank’s Bualuang mBanking mobile application is now available on the Apple Watch
SINGAPORE & BROOKFIELD, Wis.–(BUSINESS WIRE)– Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Bangkok Bank Public Company Limited, a leading Thai bank with approximately 17 million customer accounts, is making financial services faster and easier with new mobile banking functionality. With Bualuang mBanking, which is built on the Mobiliti Edge™ mobile banking and payments platform from Fiserv, Bangkok Bank customers now have the ability to access financial services via a mobile phone, tablet or the Apple Watch. Additionally, the bank has added mobile peer-to-peer (P2P) payments and advanced push notifications and alerts that can be received directly through the app.
There is high demand for mobile banking services in the Thailand. According to Nielsen, 90 percent of people in greater Bangkok have a mobile phone; the numbers in smaller urban and rural areas are 84% and 78%, respectively. Utilising Fiserv solutions, Bangkok Bank is taking a customer-centric approach to transform its digital banking products and services and drive innovation in Thailand’s banking market, focusing on the mobile channel. The bank first began offering mobile banking in 2009, and the number of Bangkok Bank mobile users has grown to 1.3 million today. Extending availability via wearable devices is expected to drive additional growth and adoption.