- The bank was singled out from more than 150 projects submitted by one hundred financial institutions in 30 countries.
- The accolade recognises the impact had by R&D projects on the bank’s business, as well as the degree of innovation, technological achievement and excellence demonstrated in implementation.
CaixaBank has won the Model Bank 2017 award from US consultancy firm Celent, an annual accolade that honours the world’s most innovative bank. Celent, a subsidiary of the international firm Oliver Wyman, specialises in research in the use of information technology in the global financial industry.
The award recognises R&D projects that have a significant bearing on an organization’s business, seeking those that demonstrate the highest degree of innovation, technological achievement, and excellence in implementation. The panel of judges specifically picked out CaixaBank, presided over by Chairman Jordi Gual and CEO Gonzalo Gortázar, for “demonstrating a true digital transformation process” in three major categories: improving the customer experience, products, and innovation projects.