Sirpa Nordlund, Executive Director, Mobey Forum In the mid-1990s, many of us were engaged in the discussion of the fundamental concept of intelligence. The books by Daniel Goleman “Emotional Intelligence” and later “Social Intelligence” created a lot of buzz and attracted attention. Back then there was little or no mention of “financial intelligence”. Fast forward…
By Douglas Hartung, Director of Global Software Research and Strategy, Diebold Nixdorf This article was originally posted on the Diebold Nixdorf blog. Can we talk about “innovation”? I put the word in quotations because it’s a big buzzword, no matter what industry you’re in – and buzzwords tend to become meaningless over time. If you ask…
Sirpa Nordlund, Executive Director, Mobey Forum, shares key takeaways from the international association’s Mobey Day banking and fintech conference, held in Barcelona last week. ‘The banks are back’. If I had to use one phrase to reflect on Mobey Day 2016, this would be it. For a long time alarm bells have been ringing for…
Martin Koderisch, Edgar, Dunn & Company Digital wallets are back! Many of the early wallet propositions were driven by MNOs and failed to catch on for various reasons. In the pre or at least early smartphone era, consumer experiences were not that exciting. They were slow, clumsy and full of friction. In the absence of retail…
Sirpa Nordlund, Executive Director, Mobey Forum catches up with Jordi Guaus, head of Digital Marketing, CaixaBank, to get the inside track on imaginBank, its new mobile-only proposition. I don’t need an elaborate banking service with branches, passbooks, letters in the post, an annual financial review and a bank manager that knows my name. Interest? I…
Sirpa Nordlund, Executive Director, Mobey Forum Even though studies are showing that an increasing number of users are giving the mobile wallet technology a try, only a few are reported to be using it on a continuous basis. Consumers say their top two reasons for not regularly using their mobile wallet are either that they forget…