Diebold recently joined the members-only Mobey Forum, a self-described “global industry association empowering banks and other financial institutions to lead in the future of mobile financial services.” As you might imagine, Diebold’s industry leadership in integrating mobile capabilities with services enabled at self-service terminals was of interest to this large group of global banks.
We all know that many forward-thinking banks are focused on transforming their businesses through technology innovation and are increasingly recognizing that this type of innovation is often accomplished through co-innovation with business partners. This philosophy is central to our co-innovation approach. Mobey Forum was born out of a need for this kind of thinking; its members collaborate through workgroups and member meetings to better understand some of the biggest and most disruptive trends affecting retail banking today. Working groups are currently engaged in studying predictive analytics, risk mitigation in mobile financial services, biometrics and bank disruption: all topics in which Diebold brings a unique perspective and expertise.
My sense is that the organizations involved recognize the value of external voices and the contributions of adjacent partners. After attending my first meeting in Zurich last month, I returned home more convinced than ever of the power of co-innovation.