Help Me Understand: Privacy Enhancing Technologies
A series of mini-reports from Mobey Forum’s AI & Data…
Respecting the customer relationship leads to true engagement
Francis Mac Aonghus, Digital Transformation Strategist at Oracle and speaker at Mobey Day Vienna, shares his views on customer engagement in the Q&A with Mobey Forum. 1. In your view, what is the biggest challenge when it comes to banks and customer engagement? I believe the biggest challenge is taking an end to end view of the…
Tokenization of eCommerce – balancing convenience with security
Christophe Zehnacker, Vice President of Market Product Management at Mastercard discusses customer engagement and gives us a teaser on the topic he will be touching upon at Mobey Day Vienna on 4-5 December. Event hosted by Erste Group. Join us to hear more from Mastercard and other leading industry players: https://mobeyforum.org/mobey-day/ What is key when it comes…
Now I’m a Believer: The Art of Engaging Consumers
With customer engagement the theme of December’s Mobey Day 2018 , Maurizio Poletto, Managing Director at BeeOne / Head of Design, Erste Group Research & Development Lab, explores the considerations, challenges and opportunities for banks ahead of Mobey’s flagship event in Vienna. Why are challenger banks creating so much hype? Nearly every bank now has…
Strategic roles for banks in open banking
The biggest challenge posed by open banking is not technological or regulatory, but organisational. Business models, commercial strategies and operational practices must evolve. Mobey Forum’s Open Banking Expert Group chairs discuss the various strategic position that banks can take in the in the post-PSD2 era. They identify the strategic roles for banks as Bank as…