The Rise of Digital Identity Wallets: Will banks be left behind?
Download the report: This is a report by Mobey…
Alipay takes a multifunctional approach to make people’s lives easier
Xiaoqiong Hu from Alipay will be providing a keynote at Mobey Day Vienna on 4 December. What makes Alipay´s approach to customer engagement so unique? Alipay is a multifunctional lifestyle app offering much more than a simple payment solution. We’ve developed dozens of features that make people’s everyday lives easier and more than…
What Banks Need to Know About Virtual Currencies Right Now
A Report from Mobey Forum’s Virtual Currencies Expert Group Co-chaired by: Hans Henrik Hoffmeyer, Co-founder, Coinify (Former Senior Vice President, Nets Group) Peter Stephens, CIO, DrumG Technologies (Former Head of Blockchain and UK Group Innovation, UBS) Editor: Paul Rogers, iseepr Virtual currencies have been ‘on the list’ of banks for some years, yet few have taken…
Organizations celebrating diversity in customer behavior provide better user experience
What are synthetic users and how do they tie in with customer engagement? Michael Platzer, Founder and CEO of Mostly AI, discusses this and more ahead of his speaking slot at Mobey Day Vienna next week. Why do we need synthetic users? Synthetic users and their synthetic data offer a fundamentally new, and exciting way…
Flexible, agile, customer-centric organisation is key
Karin Van Hoecke, General Manager of Digital Transformation at KBC Belgium outlines the bank´s approach to customer engagement ahead of Mobey Day Vienna. 1. What is KBC´s approach to customer engagement? 3 key elements : 1) we focus in all our projects on 3 elements: instant, zero effort and lovable experience. This means you…