The Rise of Digital Identity Wallets: Will banks be left behind?
Download the report: This is a report by Mobey…
Download the report: This is a report by Mobey…
Karin Van Hoecke, General Manager of Digital Transformation at KBC Belgium outlines the bank´s approach to customer engagement ahead of Mobey Day Vienna. 1. What is KBC´s approach to customer engagement? 3 key elements : 1) we focus in all our projects on 3 elements: instant, zero effort and lovable experience. This means you…
Francis Mac Aonghus, Digital Transformation Strategist at Oracle and speaker at Mobey Day Vienna, shares his views on customer engagement in the Q&A with Mobey Forum. 1. In your view, what is the biggest challenge when it comes to banks and customer engagement? I believe the biggest challenge is taking an end to end view of the…
Christophe Zehnacker, Vice President of Market Product Management at Mastercard discusses customer engagement and gives us a teaser on the topic he will be touching upon at Mobey Day Vienna on 4-5 December. Event hosted by Erste Group. Join us to hear more from Mastercard and other leading industry players: https://mobeyforum.org/mobey-day/ What is key when it comes…
With customer engagement the theme of December’s Mobey Day 2018 , Maurizio Poletto, Managing Director at BeeOne / Head of Design, Erste Group Research & Development Lab, explores the considerations, challenges and opportunities for banks ahead of Mobey’s flagship event in Vienna. Why are challenger banks creating so much hype? Nearly every bank now has…