Open Banking: Are consumers keeping an open mind?

Last September, the European Union’s regulatory requirement for banks to open up their payment accounts via application programming interfaces (APIs) came into effect. Since then, open banking has taken centre stage within European retail banking and payments. In this blog, Elina Mattila, Executive Director at Mobey Forum, shares insight into how emerging consumer attitudes may…

Now I’m a Believer: The Art of Engaging Consumers

With customer engagement the theme of December’s Mobey Day 2018 , Maurizio Poletto, Managing Director at BeeOne / Head of Design, Erste Group Research & Development Lab, explores the considerations, challenges and opportunities for banks ahead of Mobey’s flagship event in Vienna. Why are challenger banks creating so much hype? Nearly every bank now has…